Kaiser Permanente, SBAR (Situation, Background, Assessment, Recommendation) Tool, 2002
|
-
[Source: Institute for Healthcare Improvement. Guidelines for communicating with physicians using the SBAR process. http://www
.ihi.org/IHI . Accessed Nov. 18, 2004.]/Topics/PatientSafety /SafetyGeneral/Tools /SBARTechniqueforCommunicationASituationalBriefingModel .htm
STICC (Situation Task Intent Concern Calibrate) is another type of structured briefing protocol used by the U.S. Forest Service to give direction to firefighters. The following five steps are involved:
-
Situation: Here’s what I think we face.
-
Task: Here’s what I think we should do.
-
Intent: Here’s why.
-
Concern: Here’s what we should keep our eye on.
-
Calibrate: Talk to me. Tell me if you don’t understand, can’t do it, or see something I do not.